Clea Hall Park

COVID-19 Update

We are hoping to re-open the Park to our holiday homeowners from Monday 12th of April. We are currently contacting all our owners who are affected. We thank you for your patience.

We are supportive of the Government guidance to ease the country out of this lockdown, keeping you and our communities safe.

There will be further confirmation from the UK Government on the 5th of April that this is the date we can re-open as part of the Step 2 lifting of national lockdown restrictions.

The current guidance states that only self-contained accommodation can re-open i.e. all self-catering that has its own bathroom and holiday homes for owners. Only one household is permitted unless exempt. The list of exemptions can be found here as part of the extended support bubble https://www.gov.uk/guidance/making-a-support-bubble-with-another-household#who-can-make-a-support-bubble.

Please note shared facilities include the laundry and library, these will remain closed until May the 17th.  May the 17th will be the next Step 3 phase proposed date when all remaining hospitality can re-open.

Reception and outdoor Play Park will be open with social distancing measures in place. Face masks must be worn in all inside areas.

The Tavern Bar will have limited opening times, a notice of opening times can be found on all general notice boards outside. People must remain seated in the outside areas only, customers must order, eat, and drink whilst seated. We expect the rules to change as part of Tier 3 update and customers can use the indoor areas but the same rules will apply.

Please note: The rule of six or two households applies in outdoor areas. To read more about the roadmap out of lockdown in England, please go to https://www.gov.uk/government/publications/covid-19-response-spring-2021/covid-19-response-spring-2021-summary

Test & Trace

It is still a legal requirement for hospitality/tourism and other businesses including holiday parks and campsites in England:

  • to continue with track and trace work
  • and to display NHS QR code poster/s so that customers can register their presence using the NHS COVID app

Please note, where customers refuse to provide contact details (either under our own track and trace arrangements or checking in with the NHS app), then all reasonable steps will be taken to prevent access to the bar areas. 'Test & Trace' app must be downloaded in advance to scan the QR code posters.

Holiday Home sales

Holiday home sales viewings will be by appointment only after the 12th of April when the Park has re-opened. Please contact us directly to arrange a timed appointment on 016973 42880.

Q&A

What is self-contained accommodation?

All our holiday homes are classed as self-contained accommodation.

What is a support bubble?

Households or support bubbles of more than six people are exempt from the new rules. Support bubbles allow adults who live by themselves and single parents with children under 18 to join up with one other household. Under new rules, parents with babies under the age of one can also form a "support bubble" with another household.

This means they can do things such as visit their house, stay the night and travel together in vehicles.

What happens if I feel unwell before I visit?

Do not travel if you feel unwell and please remember to follow the Government guidance and do not leave home if you or someone you live with has any of the following: a high temperature, a new, continuous cough or a loss of, or change to, your sense of smell or taste. If you or anyone in your household has any of the symptoms listed, stay at home, isolate and do not travel. Please go to www.gov.uk/coronavirus for the latest information.

We want to keep everyone on park safe, so please do not travel if you are feeling unwell or are displaying any symptoms of Coronavirus.

We place the utmost importance on the safety and wellbeing of our customers and team members. Our health and safety measures are constantly monitored to reduce the risk associated with the presence of COVID-19 in line with any changes to Government guidelines as we start to emerge from lockdown at Step 2.

Thank you

We would like to say a massive thank you for all your continued support, patience and understanding as we continue to operate under these procedures/guidelines. We will update this page as the Government releases more guidance.

Please be kind and considerate to your fellow guests on park, our team, and the local community. Stay safe and well.

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