Clea Hall Park

1. We are pleased to accept your order as set out above. You are encouraged to take time to read all the details of this Purchase Agreement and the related Licence Agreement. If you decide not to proceed within a period of 5 days from the date of this order, you can cancel by giving us notice in writing without penalty.
Where you have breached the agreement by cancelling outside the 5 day "cooling off" period, we will be entitled to recover our losses incurred in consequence.

2. We will notify you in writing when the Caravan is sited and ready for use. Any date given for the Start Date is approximate only and we shall not be liable for any delay if this occurs as the result of any cause beyond reasonable control.

3. We expect you to pay the balance due for the purchase of the Caravan within 28 days after we have notified you under clause 2 above that it is ready for use. If you do not pay the balance due within 28 days after the day we inform you the Caravan is ready for use. We reserve the right to charge interest at 4% per annum over base rate from time to time of a London clearing bank (in Northern Ireland, a Northern Irish Bank) nominated by us to cover the period from the end of that month until payment actually takes place.

4. If the rate of value added tax changes between the date of your order and the date of completion we will make the necessary adjustments to the amount of value added tax charged to you.

5. Risk of damage to or loss of the Caravan and ownership of the Caravan shall pass to you upon payment of the balance due actually taking place. You should therefore make your insurance arrangements to come into effect from that time. Please check your Licence Agreement to ensure you meet the insurance requirements and ask us about cover that may be available through our agency.

6. Nothing in these conditions will reduce your statutory rights relating to faulty or misdescribed goods. For further information about statutory rights contact your local authority Trading Standards Department or Citizen's Advice Bureau.

1. Meaning of Expressions used in this Licence Agreement and Interpretation:
1.1: "Agreement Period" means the period shown as the Agreement Period in Part I.
1.2: "Caravan" means the caravan holiday home described in Part I.
1.3: "Commission" means the payment you must make to us if you sell the Caravan on the pitch and we issue a fresh agreement to the new owner. Clause 6 of this Licence Agreement sets out the procedure we and you must follow if you decide to sell the Caravan.
1.4: "Family Member" means your spouse, civil partner, parent, grandparent, child, grandchild, brother or sister, and the spouse of any of those persons and treating the stepchild of any person as his child.
1.5: "Hire/Hiring out" means the act of obtaining payment (whether in cash or in kind) for the use of the Caravan by persons (other than you).
1.6: "Independent Surveyor" means the surveyor appointed under clause 16 for the purpose of determining any dispute under clause 9 of this Licence Agreement or for the purpose of assessing the value of the Caravan under clause 13.
1.7: "Inflation" means the movement of the General Index of Retail Prices published by the Office of National Statistics starting from the date of this Agreement. The expression is referred to in the following provisions of this Agreement:
• The issue of a charge for noting policy details under clause 4.5.3 or
• The review of the annual pitch fee under clause 8.4 or
• Calculating the sum due from you before we are entitled to retain the Caravan under clause 13.5
If it becomes impossible to measure Inflation by means of the General Index of Retail Prices then we agree to do so by some other index having a similar purpose published by a public body.
1.8: "Park Rules" means the rules of conduct and practice issued by us from time to time and applicable to the use of the Caravan and other facilities at the Park. A copy of the Park Rules in force at the date of this Licence Agreement is attached.
1.9: "Pitch" does not include any part of the Park except that on which the Caravan stands.
1.10: "Pitch Services" means the services which we provide for you and which are listed in Part I.
1.11: "Review Date" means the day set out in Part I on which the Pitch Fee is changed under clause 8 below.
1.12: "Site Licence" means the caravan site licence applicable to the Park issued to us by the local authority under Section 3 of the Caravan Sites and Control of Development Act 1960 (or in the case of Northern Ireland under Section 3 of the Caravans (Northern Ireland) Act 1963) and other relevant statutes.
1.13: "we/our/us" means the Park Owner described in Part I.
1.14: "Working Days" means Monday, Tuesday, Wednesday, Thursday and Friday, unless these are Bank Holidays.
1.15: "you/your" means the Caravan Owner described in Part I. Where there is more than one person described as the Caravan Owner in this Licence Agreement each is fully responsible for the obligations under this agreement.

2. Permission to keep the Caravan on the Pitch
2.1: We permit you throughout the Agreement Period to keep the Caravan on the Pitch at the Park and to use it for holiday and recreational purposes during the period each year described in Part 1.
2.2: This Licence Agreement is personal to you and may not be assigned or transferred to any other person.
2.2.1: The Licence Agreement comes to an end when you sell or transfer the
Caravan to anyone else including a Family Member.
2.2.2: However, we will give a new licence agreement on the terms set out in clauses 6 and 7 below, giving equivalent permission to keep the Caravan on the Pitch on terms no less favourable than those contained in this Licence Agreement:
• To a buyer who is approved by us or
• To a Family Member who is approved by us to whom you give the Caravan or
• To a Family Member who is approved by us and who inherits the Caravan.
We will undertake any enquiries under this clause with reasonable diligence and we will notify you of our approval, or, in writing that our approval is to be withheld, as soon as is reasonably practicable. We will only withhold approval of a prospective buyer or Family Member on reasonable grounds.
2.2.3 The benefits of any payment made in relation to the pitch fees and charges made under the previous Licence Agreement will be transferred to the new licence agreement.
2.3: This Licence Agreement does not entitle you to purchase any alternative or replacement caravan except in the event of a total loss of the Caravan by fi re or some similar occurrence. You will then be entitled to arrange for us to site a replacement caravan of a similar type and size as the Caravan.

3. Our Obligations
We agree with you as follows:
3.1: We will provide, maintain and keep in good state of repair the Pitch Services to the Caravan except where these have to be interrupted for the purposes of repair or for other reasons beyond our control such as interruptions in the supply of services to us.
3.2: We will move the Caravan from the Park or the Pitch only in accordance with the provisions of clauses 9, 11 and 13.
3.3: We will notify you of any changes to the Park Rules in writing as outlined in clause 14.
3.4: We will comply with our obligations if you terminate this Licence Agreement under clause 12.
3.5: We will insure the Park against usual third party risks to a minimum of £2m per claim.

4. Your Obligations
You agree with us as follows:
4.1: To comply with the terms of this Licence Agreement and the Park Rules.
4.2: To use the Caravan only for holiday and recreational purposes (and not as your only or main permanent residence). You agree to produce to us in response to a written request satisfactory proof that your main residence is at the address registered with us (set out in Part I of this Licence Agreement), such as a council tax bill, utility bill or driving licence in your name. You agree to inform us in writing of any change in your permanent address.
4.3: To pay the Pitch Fee and other charges due to us on the days set out in Part I.
4.4: To pay to us interest at 4% per annum over base rate from time to time of a London clearing bank (in Northern Ireland, a Northern Irish Bank) nominated by us on any undisputed sums overdue.
4.5: To insure the Caravan against all usual risks including fire and smoke, explosion, lightning and thunderbolt, earthquake, riot, civil commotion, strikes and labour disturbances, aircraft and other aerial devices or anything dropped or falling from them, storm or flood, theft or attempted theft, escape of water or oil from any fixed domestic water or heating installation, collision by any vehicle or animal, breakage or collapse of television or radio aerials, satellite receiving dishes, their fittings or masts, malicious acts or vandalism, water freezing in any fixed domestic water or heating installation, falling trees, telegraph poles or lampposts or any parts of them, accidental damage to underground service pipes and cables for which you are responsible, accidental breakage to fixed glass in windows, doors, fanlights and skylights and ceramic hobs in fixed appliances, accidental breakage of sanitary fixtures, subsidence, heave or landslip of the site on which the Caravan stands, accidental damage, architects, surveyors legal and other fees to re-build or repair the Caravan, cost of removing debris, demolishing, propping up or supporting parts which have been damaged, the additional costs of rebuilding or repairing the damaged parts of the Caravan to meet any Government or Local Authority requirements, cost incurred in the delivery and/or re-siting of any structure at the insured premises, loss of rent and alternative accommodation, Property Owners Liability, Public and Employees Liability.
4.5.1: The sum insured for loss of or damage to the Caravan shall include the following:
4.5.1.1: the retail price on the Park of a new caravan of a similar type and size to the Caravan,
4.5.1.2: the cost of replacing any existing ancillary structures (for example steps),
4.5.1.3: the cost of clearing wreckage from the Pitch and disposing of the Caravan destroyed by fire, natural disaster or other similar occurrence, and
4.5.1.4: the cost of delivery, siting and connecting the new caravan (if not included in the retail price).
4.5.2 The sum insured for Property Owners Liability, Public and Employees
Liability shall not be less than £2,000,000.
4.5.3 Unless you insure through our agency or by using our brokers, you agree to provide proof of insurance by providing us with a copy of your insurance details each year.
4.6: To keep the Caravan in a good state of repair and condition both visually and structurally and so as to retain its mobility and in a safe, habitable state including the repair and maintenance of all installations and appliances and undertaking and/or commissioning all relevant periodic safety checks.
4.7: Not to do or omit to do anything which might put us in breach of any condition of the Site Licence which is available on the park in a conspicuous place and to comply with all statutory requirements (including any relevant planning permissions) in relation to the Caravan and its installations and furnishings.
For example, the conditions of the Site Licence which are likely to affect you are those requiring the space between caravans to be kept clear, those prohibiting combustible structures between caravans, those regarding car parking and those requiring the underside of caravans to be kept clear.
4.8: Not to carry out any building works at the Park or to erect any extension to the Caravan or without our written permission to erect any hut, fence, structure, TV aerial or clothes line or to connect any services or utilities to the Caravan. We will only withhold our consent to such works on reasonable grounds.
4.9: To give us written notice of any work to be carried out to the Caravan by external contractors and to ensure all contractors employed by you provide us with the relevant documentation so that we can check their insurance and competence in order to maintain a safe environment on the Park at least seven days before the contractors start work (or in the case of emergency, as much notice as possible).
4.10 To permit us to remove the Caravan from the Pitch in accordance with the rights
we have under clauses 9, 11 and 13 of this Licence Agreement.
4.11 You have an obligation to arrange with us the removal of the Caravan from the Park following the expiry of the Agreement Period (for whatever reason) in accordance with clause 13.1. To maintain standards on the Park and to prevent damage to the Park and its installations, any work in de-siting or removing the Caravan (even after termination of this Licence Agreement) must be done by us or by our contractors. You agree to pay us for removing the Caravan from the Park or for moving the Caravan at your request. Our charges will be reasonable and based on the time spent and the work done and shall not exceed those of a written quotation for having the work carried out by an appropriately competent and a suitably qualified and experienced independent contractor(s) and in accordance with industry guidance. We will provide you with a written quotation for any work in de-siting or removing the Caravan. If within 14 days of receiving our written quotation, you provide us with a written quotation for the same work to be carried out by an appropriately competent and experienced independent contractor(s) and in accordance with industry guidance, we will charge you no more than the independent contractor(s)' quotation for the work.
4.12: To comply with any requirement contained in Part I as to Hiring out the Caravan.
4.13: To comply with the provisions of clauses 6 and 7 below when selling or gifting the Caravan or when it is inherited.
4.14: To use the Caravan only during the period of year indicated in Part I of this Licence Agreement.

5. Behaviour Standards
By entering into this Licence Agreement you agree for yourself and all people who use or visit the Caravan (including in each case children in their party) to adopt the following standards of behaviour:
5.1: To act in a courteous and considerate manner towards anyone visiting, using or working on the Caravan or the Park including us, our staff, other customers of ours and users of other caravans and accommodation at the Park.
5.2: To supervise children properly so that they are not a nuisance or danger to themselves or others.
5.3: Not to:
5.3.1: commit any criminal offence at the Park or use the Caravan in connection with any criminal activity.
5.3.2: commit any acts of vandalism or nuisance.
5.3.3: use fireworks.
5.3.4: keep or carry any firearm or any other weapon at the Park.
5.3.5: use any unlawful drugs.
5.3.6: create undue noise or disturbance.
5.3.7: carry on any trade or business at the Park.
5.3.8: permit anyone who is to your knowledge on the Sex Offenders Register compiled under the Sex Offenders Act 1997 to use or visit the Caravan.
5.4: You accept that any breach of these behaviour standards may bring about the termination of this Licence Agreement. Termination by us is dealt with by clause 11. Any serious breach may result in termination of this Agreement under clause 11.1.

6. Selling the Caravan
You may sell the Caravan in one of three ways:
6.1.1: To us if we agree
6.1.2: Or on the Pitch to a buyer approved by us in accordance with the
provisions of clause 6.2
6.1.3: Or off the park so long as you arrange the removal of the Caravan through us and pay our charges for de-siting and removing the Caravan from the Pitch in accordance with clause 4.11 above.
6.2: You agree the procedure for selling the Caravan on the Pitch as follows:
6.2.1: You agree to write and tell us if you are putting the Caravan on the market for sale while it remains on the Park and to write to us again if you change your mind and decide not to sell the Caravan. You agree to tell us in writing whether the Caravan is subject to finance and if it is, to give us the name of the company and the reference number of the finance agreement.
6.2.2: You arrange all relevant safety checks by competent contractors, for example for gas and electrical installations to ensure the safety of the Caravan and produce the certificates to us on request.
6.2.3: You market the Caravan and find a buyer.
6.2.4: You agree to write to us telling us the price at which you intend to sell the Caravan to your buyer in which case we are entitled to buy the Caravan from you, for the same price, without charging you any Commission during the five Working Days after our receiving your letter. If we wish to buy the Caravan under this arrangement, we will notify you in writing by first class post. If we buy the Caravan from you in this way, we may only deduct from the purchase price we pay to you sums which are lawfully due to us under this Licence Agreement and any sum needed to settle outstanding finance. We shall send you the payment for the Caravan within five Working Days after sending you notification of our decision to purchase the caravan.
6.2.5: If we decide not to purchase the Caravan, you agree to allow us to vet your prospective buyer by seeking suitable references and carrying out the enquiries we consider to be appropriate. As such, you agree to inform us of the name and address of your prospective purchaser. If we wish to we may require a meeting with your buyer in person. We will undertake any enquiries under this clause with reasonable diligence and we will notify you of our approval, or, in writing that our approval is to be withheld, as soon as is reasonably practicable. We will only withhold approval of a prospective buyer on reasonable grounds.
6.2.6: The transaction must be conducted through our office and you appoint us your agent for that purpose. We will receive all purchase moneys from your buyer and will promptly pay and account to you for the same, subject to discharging any finance outstanding on the Caravan of which you have notified us in writing and payment to us of the Commission and VAT.
6.2.7: Where we have approved your buyer and the sale has been transacted, we will give him a new agreement for the length of time the Agreement Period is still to run. In other respects the new agreement will contain no less favourable terms to your buyer than this Licence Agreement.
6.2.8: Before we issue the new agreement to your buyer we will charge you a Commission at the percentage rate (plus VAT) stated in Part 1 of this Licence Agreement of the price paid for the Caravan as explained in clause 6.2.6 unless we are proven to be in serious breach of our obligations under this Agreement.
6.2.9: Apart from the Commission, we will not make any other charges to you or to the buyer of the Caravan without your or the buyer's express agreement or unless additional rights or services are agreed between the parties.
6.3: The rights to sell the Caravan contained in this clause 6 may be exercised by your personal representatives after your death.

7. Giving the Caravan away
7.1: You have the right to make a gift of the caravan to a proven Family Member including on your death either by will or as the result of the operation of the law relating to intestacy as long as we approve the Family Member who receives the gift.
7.2: If you give the Caravan to a Family Member or a Family Member inherits the Caravan following your death, the Family Member may apply to us for an agreement to keep the Caravan on the Park, provided that
7.2.1: the Family Member permits us to seek suitable references and to carry out
appropriate enquiries,
7.2.2: he attends a meeting with us should we require one and
7.2.3: we are reasonably satisfied that the Family Member will comply with equivalent obligations to your obligations under this Licence Agreement. We will give that Family Member an agreement for the term of the Agreement Period which then remains unexpired, and otherwise containing no less favourable terms to the Family Member as this Licence Agreement is to you, without charge.
7.3: The rights contained in this clause 7 do not affect the right of your personal representatives to sell the Caravan in accordance with the procedure set out in clause 6 above as if "you" in that clause referred to the personal representative(s}.
7.4: We will undertake that any enquiries that we may make under this clause are carried out with reasonable diligence and we will notify you of our approval, or, in writing, that our approval is to be withheld, as soon as is reasonably practicable. Our approval will not be unreasonably withheld.

8. Review of Pitch Fees
8.1: On the Review Date we are entitled to change the Pitch Fee. We must give you at least one month's notice in writing before the Review Date of a change in the Pitch Fee.
8.2: We will give you a written explanation of the reasons for any increase which is proposed.
8.3: The proposed reviewed Pitch Fee will become payable with effect from the Review Date unless not less than 51% of the owners of caravans affected by a proposed increase in the Pitch Fee write to us objecting to the proposal within 28 days. If that happens then you and we shall take the following steps:
8.3.1: Until the reviewed Pitch Fee is determined, you will continue to pay thePitch Fee at the rate which was last payable under this Licence Agreement.
8.3.2: You will pay any shortfall between the rate at which Pitch Fees have been paid and the reviewed rate within 28 days after the reviewed Pitch Fee has been determined.
8.3.3: The question of the amount of the reviewed Pitch Fee will be determined either by agreement between you and us, or dealt with as a dispute under clause 16 below.
8.4: We will review the Pitch Fee having regard to the following criteria:
8.4.1: Any charges which are not within our control such as rates, water charges and other charges paid to third parties, including those caused by a change in the law or rates of taxation.
8.4.2: Inflation.
8.4.3: Sums spent by us on the Park and/or its facilities for the benefit of the owners of caravans.
8.4.4: Changes in our operating costs including those brought about by changes in the law or regulatory change and by taxation.
8.4.5: Market rates for pitch fees.
8.5: Clause 16 below applies in the event of dispute over a proposed increase in the Pitch Fee.
8.6: Where we review our charges so that you pay a separate charge for a service which was previously supplied and paid for through the Pitch Fee, we shall be obliged to reduce the Pitch Fee by an amount equivalent to the cost to us of supplying that service.

9. Moving the Caravan
9.1: Within the Agreement Period, we may wish to move the Caravan to another part of the Park and this clause sets out the basis on which we may do that, for example because we are redeveloping an area of the Park, or installing some facility or are required to comply with a Local Authority Site Licence condition or for access to an area of the Park which cannot reasonably be gained by any other route.
9.1.1: We are allowed to move the Caravan for the purposes of redevelopment and/or maintenance of the Park and when this happens we will give you at least 28 days' notice in writing. If the Caravan has to be moved because of some emergency or because of works to be carried out by a third party over whom we have no control such as a water supply company or other utility company, we will give you as much notice as we can.
9.1.2: We will ensure that any temporary move to an alternative pitch of similar
quality will be as short as reasonably practicable for the redevelopment and/or maintenance work.
9.2: We will be responsible for all reasonable costs incurred in moving the Caravan.
9.3: Following the movement of the Caravan, we are entitled to return the Caravan to its original Pitch or to site it permanently on another pitch. If the consequence of the redevelopment or maintenance work is that the original pitch is less pleasant, or if the move is permanent, we must offer an alternative pitch of similar quality to the original pitch as it was before the move.
9.4: Any dispute arising under clause 9.4 above as to the pleasantness of the alternative pitch or the question whether the original Pitch is of similar quality by reason of the development may be referred to the Independent Surveyor under clause 16 of this Licence Agreement. This does not restrict your right to seek dispute resolution through the courts.

10. Termination of the Licence Agreement
The Licence Agreement may come to an end in any of the following ways:
10.1: By you giving us notice in writing of your wish to end it.
10.2: Because the Agreement Period has come to an end.
10.3: By the sale of the Caravan or by you losing ownership of it.
10.4: By us terminating it because you have broken your obligations under this Licence Agreement.

11. When we may terminate the Licence Agreement
11.1: If you are in serious breach of your obligations under this Licence Agreement and the breach is not capable of being remedied or is such that it causes a breakdown in the relationship between you and us (for example violence or intentional damage to property), we may serve upon you reasonable notice in writing to terminate this Licence Agreement. In deciding what period of notice is reasonable, we shall have due regard to the nature of the breach.
11.2: If you are in breach of any of your obligations under this Licence Agreement which is capable of being remedied (for example such as a failure to comply with the behaviour standards in clause 5 or a failure to repair the Caravan (clause 4.6) or to pay Pitch Fees promptly (clause 4.3)), we may write giving you warning, specifying the breach and asking you to remedy the breach within a reasonable and specified time. If you do not comply with that warning and the breach is either serious and/or amounts to persistent breaches of obligation which taken individually would be minor but which taken together cause a breakdown in the

13.4: Where we end the Licence Agreement, we will repay to you on the same scale set out in the table 13.3 above in full.
13.5: We have the right to retain the Caravan until you have paid any undisputed sum due to us on termination of this Agreement.

14. Park Rules
14.1: It may be necessary or desirable to change the Park Rules from time to time including for reasons of health and safety, the efficient running of the park, environmental issues or regulations imposed upon us, in which case we will notify you in writing to your current address.
14.2: Any changes made after the signing of this Licence Agreement will not affect anything to which you are entitled under this Licence Agreement.

15. Hiring out the Caravan
15.1: Part I of this Licence Agreement makes it clear
15.1.1: whether or not you are allowed to Hire out the Caravan on a voluntary or a compulsory basis
15.1.2: and whether you must Hire out the Caravan exclusively through our agency.
15.2: If you are required to Hire out the Caravan exclusively through our agency, this means we can Hire out the Caravan for you. If Hiring out is permitted, whether compulsorily or voluntarily, it will take place on the basis of a separate agreement between us.

16. Disputes
16.1: In the event of a dispute that cannot be resolved between you and us, this Licence Agreement provides for disputes to be resolved by the following means:
16.1.1: We may agree between us to refer any dispute to an arbitrator (or in Scotland an arbiter) as an alternative to going to court but if you prefer to go to court this Licence Agreement does not in any way inhibit you from doing so.
16.1.2: We may refer questions arising under clause 9 or clause 13.2 to an Independent Surveyor.

17. Communications
17.1: We agree that any letters or other communications between us shall be sent tothe address appearing in Part I unless we have told you or you have told us of another address to be used instead. Letters and other communications will not be addressed to you at the Caravan.

18. Statutory Rights
18.1: Nothing in these conditions will reduce your statutory rights relating to faulty or misdescribed goods. For further information about your statutory rights contact your local authority Trading Standards Department or Citizens' Advice Bureau.